Shipping Policy
At Damerrano, we take great care in delivering your product to you.
Every time you purchase a product on Damerrano, we get your product to our facility, do a final quality checks to make sure everything's in order before we go ahead ship it out to you. This may add a bit of time to our shipping timelines but it gets you what you wanted!
- Please allow us minimum 4 business days for delivery, in some cases due to unforeseen circumstances order may take upto 5-7 business days for delivery.
- For Custom/bespoke orders delivery estimates will be provided to you when you place the order, usually it will be delivered in 8-10 business days.
- We offer free shipping on all orders within India.
- For bulk orders the shipping and delivery timelines are determined on a case to case basis.
- Orders will be dispatched on business days (Monday - Friday), excluding public holidays.
- Although we offer COD on all orders on our website, we encourage you to prepay for your orders to get guaranteed faster order fulfillment. We accept payments through Razopray which accepts all major debit/credit cards and other payment options - Net banking, UPI and third party providers(Paytm, Gpay etc)
- Orders once shipped, cannot be cancelled.
**Delays in delivery may occasionally occur around public holidays or at times because of unforeseen circumstances, but we do our best to provide timely deliveries to all our customers.
Orders once shipped, cannot be cancelled.
Alternatively, you will be entitled to cancel your order and receive a refund from us (if your card has already been charged) if the product is out of stock/unavailable after a purchase has been made.
Order Tracking:
We deliver your orders through our registered courier partners.
You can use the tracking number on the shipping agency’s website. We’ll drop in a mail with the details shortly after your order is placed.
Once your order is shipped, the Airway Bill Number (AWB No.) and our courier partner name are sent to you via text message/email. Please visit the courier partner's website and enter the AWB number we have shared with you in the relevant form to track the current location of your shipment and expected date of delivery.
Should you have any questions about your order dispatch, you can reach out to us via email at hello@damerrano.com or Call/ WhatsApp us on +91 8920284465. Our working hours are Monday to Saturday from 10 AM to 6:30 PM IST